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What is SmartSAM
Overview
Functions
System Requirements

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Online help

What is SmartSAM
VNES SmartSAM is the first, the professional and the complete management software for hotels and serviced apartments in Vietnam. Specially designed and built to meet all rapid changes, VNES is proud of having SmartSAM to be used in many top-ranked tenant businesses in Ho Chi Minh city and other region of the country.

SmartSAM is a powerful tool, which make is fast, easy and efficient for enterprise of many types to manage their operations and resources, such as: serviced apartments, hotels, resorts, office blocks, etc.
 
Overview
- Ability to manage an unlimited number of rooms / apartments.
- Ability to generate detailed reports of leasing / cleaning / maintenance status at any time, any stage.
- Ability to display all important information on visual layout. Room statuses are differentiated from each other by different colors that are customizable.
- Fast and powerfully search information of contracts, customers, service invoices, etc. by a versatile search engine.
- Call Monitoring system is already integrated to collect every call and calculate charges quickly and accurately.
- Generate daily / monthly / annually reports on room leasing rate, contract revenue, actual revenue, etc. of short-term and long-term contracts.
- Warehouse & Inventory Management, Purchase Order & Requisition Management functions are integrated to support every department in all management tasks.
- All information can be exported easily and quickly to Microsoft Excel format.
- Highly secured system. Users are granted permissions on each function. Every change to important data are kept track.
 
System Requirements
Database server
- CPU P3 ~ 1.5GHz, 512MB RAM, 40GB HDD, CDROM.
- MS Windows 2000 Advanced Server
- MS SQL Server 2000
 
Client workstation
- CPU P2 ~ 200MHz, 64MB RAM, 3.2GB HDD
- MS Windows 98SE,
MS Windows 2000 Professional
 
Download
Software brochure
- Introduction leaflet:
English (0.25 MB)
Vietnamese (0.10 MB)
- Product information:
English (1.74 MB)
Vietnamese (1.79 MB)
 
Online Help
The information in this section is under construction. Please check back later. Thank you.
 
 
Functions
SmartSAMS has seven main modules, includes Master Setup which initializes working environment, Customer Management, Apartment Management, Billing & Customer Services, Purchase & Inventory Management, Info Center & Report plus an Administration Module for controlling the system. Below are a few details of functions in these modules. For more information, please download and study our software brochure.
 
Master Setup
Initialize working environment
- List of apartments
- List of rooms in an apartment
- List of apartment type and typical appliances
- Other information: country, province, city
 
Customer Management
Manage contracts & customer information
- Customer & guest management
- Long-term contracts, short-term contracts
- Check-in, check-out control
- Tenement management
- Customer’s opinions
 
Apartment Management
Manage apartment status, maintaining plans
- Manage & update maintaining / fixing plans
- Manage & update sanitation status / plans
- Manage apartment appliances
- Update status of non-long-term apartment
- Reports for the above plans, status
 
Billing & Customer Services
Manage pricing, billing & add-on services
- Customer services, sale points
- Pricing & standard prices
- Tracking, managing billing process
- Debit note, official receipts
 
Purchase & Inventory Management
Manage storage houses, materials list
- Storage houses, list of storage items, item codes
- Supplier & purchase order
- Storing receipts, return receipts. etc.
- General reports, in stock items, token, etc.
 
Info Center & Report
Reports for customer, apartment & general report
- Customer lists, contracts & residing history
- Search customer by certain criteria
- Room occupancy, room status
- Apartment residing history
- General reports on turnover, customer billing
 
Administration Module
Administer groups & users, right & permission
- User groups, system users
- Rights & permissions for groups, users
- Tracking groups, system users
- Back up / restore data

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